When you add your email address, phone number, or username, you can see the password reset email we sent you. If you are having problems resetting the password, please provide us with an email address (other than the one you are trying to recover) that we can use to contact you about your issue.
How do I recover my live account?
To recover your account, you need to go to acs.live.com/acsr and provide the email address used in your account. Also, make sure that you are not trying to recover your account from an email address other than the one you used when you signed up for the account.
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