After logging in, click “My Orders”. Go to “My orders” and select the order you want to cancel. In the “my orders”, click the “Cancel items” button. After clicking Cancel items, you will come to this page. Then, your order cancelled successfully.
Can I cancel my order in Lazada upon delivery?
As an online shop, we can’t cancel an online order after delivery. If the customer refuses delivery of the box, we cannot cancel the order.
Why can’t I cancel my Lazada order?
Unfortunately you can not cancel your order unless the order has not been processed yet. Once the order is processed Lazada will remove the cancel option.
What happen if I cancel order in Lazada?
If your order is canceled, you’ll receive a refund for your purchase and we’ll credit it towards future purchases.
Can I cancel an order before it is delivered?
Yes, you can cancel the order before it is delivered in online stores. You can cancel an order by contacting the seller and requesting a cancellation.
Can I cancel purchase order?
For refunds, you will need to ask the vendor for your order and a refund will be issued.
How do I cancel a order?
If you want to cancel your order or change an order, please contact our customer service team.
How do I refuse Lazada delivery?
Log into your Lazada account and click on the “My Orders” tab. Click on the order you want to cancel and select from the drop-down menu. Then click “Cancel Order” to proceed with the cancellation process.
Can I refuse a delivery?
If you’re not home at the time of your delivery, you can refuse the delivery.
How can I message Lazada customer service?
Lazada customer service is able to be contacted at the email address: cs@lazada.com.ph. The page is at https://www.facebook.com/lazada.
Can a purchase order be changed?
Yes, a change in an order can be made. In some cases, a change in the terms of sale may require approval from the seller and the purchaser should contact them as soon as possible to request the switch.
How can I talk to lazada customer service Malaysia?
You can contact Lazada customer service by phone or email. Their phone number is 1-800-88-Lazada (1-800-835-2732). You can also use the email address customerservice@lazada.com.
How can I chat in lazada seller?
The chat function in Lazada is very useful, especially when you are looking for information about products.
How do I get a refund from lazada?
Lazada is a company with a generous return policy. They accept returns within 7 days of delivery of your purchase for certain items such as baby products and electronic items. Please see their Terms and Conditions page for more information.
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