To reset your eCitizen account, you need to go to the contact us page and submit a feedback. You can do this by visiting the eCitizen office in Nairobi. To call them, you can dial +254 715 080 000.
How do I reset my eCitizen account?
To reset a user’s account e- Citizenship, you will need to provide the user’s primary email address and password. If you’ve forgotten your password, click on the “Forgot Password?” link on the login page.
How do I change my eCitizen details in Kenya?
The Kenyan government asked citizens to update their details if they want to change the address of their eCitizen account. They can also add a mobile number or date of birth.
How do I change my phone number on eCitizen?
You are going to change your phone number on eCitizen. You will need to provide your National ID or passport number, your old phone number, and your new phone number.
How do I change my eCitizen email address in Kenya?
The process of changing your email address in Kenya can be done through the eCitizen portal or using your phone.
How do I activate my eCitizen account?
You will need to provide your National Identification Number (NIN) and your date of birth if you want to use the eCitizen. Once you have registered and activated your account, you will be able to access a range of government services online.
What is an eCitizen account?
The eCitizen platform is a tool that allows Kenyans to access government services. It can be accessed through their phone or a private computer. Services that can be accessed through eCitizen include banking, registering a business, paying taxes, and applying for a passport.
How do I verify my eCitizen account?
To have the possibility to have an account that can be verified, so I can use all of the eCitizen services, I will have to send my National ID.
What is eCitizen verification code?
The eCitizen verification code is a unique number that is generated by the system and then used to confirm that the person using the system is who they say they are.
What is eCitizen verification code?
If you register for an eCitizen account you will automatically receive an eCitizen verification code via email. You can also retrieve your verification code by logging in to your eCitizen portal and clicking on the “My profile” tab.
How do I change my business address on eCitizen?
You will need to provide your NIN and current business address for the change to happen. You can do this by clicking on the “Update Business Details” link on the eCitizen homepage.
Can a foreigner open an eCitizen account?
As long as you have a valid passport and proof of your address you can open an account.
How do I register a company with Kenya eCitizen?
To register a company with eCitizen, you will need to provide the following information: Company name: Company name; Company registration: Company registration number; Principal place of business: Directors name and address; Shareholders name and address; Company constitution.
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