To change your account information please email us at email@example.com or chat with us in-app by clicking the speech bubble icon near the top right of the screen. If you would like a simpler interface we suggest using our Current Account Switch Service.
How do I change my bank account on Moneybox?
If you need to change your account information, please email us at firstname.lastname@example.org or chat with our customer services at 1-800-MY-MONEY. You can also use our Current Account Switch Service.
How do I link my Moneybox to my bank account?
You can add more accounts and link round up accounts in Settings > Accounts > Accounts. However, all deposits will be collected from your nominated bank account.
How do I cancel a Direct Debit with Moneybox?
If you have already cancelled your Direct Debit, you don’t need to contact us. You can do this on your own because you already received written confirmation from your bank or building society.