Log into your account on the Green Dot website. Click “Profile” in the top menu bar. Select “Edit Personal Information.” Change your name. Address. Phone number or email as needed and click “Save Changes”.
How do I change my email on my Green Dot account?
If you want to change your account on the Green Dot, you can do it by calling customer service at 877-844-9737.
How do I change my Green Dot username and password?
Once you’re on the login screen, you’re required to enter your current username and password. Once you’re inside of the account page, click on the “Change Password” option which will take you through the new username and password change process.
Why can’t I access my Green Dot account?
As a prepaid card user, you may be experiencing problems trying to log in to your account after it has been closed or your account has become inactive. You should try visiting your account to check if that is causing the problem. Also, go to http://myaccount.green.com to verify that you have the right login information for your account before trying to log in.
Can I have two Green Dot accounts?
The prepaid cards you can buy at the post office allow you to add more cards.
How do I text my Green Dot balance?
You can check your balance by texting the number “22266” and you will receive a text with the current balance. To text the balance, you should send the number “5575” in the first step.
How do I verify my identity with Green Dot?
To confirm your identity with Green Dot, we will need to send a copy of a government-issued photo ID and a recent utility bill or bank statement to you. For verification, all you need to do is send a copy of a government-issued photo ID and a recent utility bill or bank statement to us.
How do I reopen my Green Dot account?
To open a new Green Dot account, you can go to the Green Dot website, www.green dot com and there is an instruction on how to do so on the site. If you want to reactivate an old account, just fill in your card details to do so.
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