If the problem you’re experiencing is with a connection glitch,
please visit our help and support page
by scanning the QR code using your phone.
How do I get my old clash of clans account on my new phone?
To reset a game in the first place, you need to open the Clash of Clans. Then go to game settings. Then connect to a Google+ account. Then find the Help and Support. Then select from any of the problems.
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