If you are a Texan or have newly moved to the state of Texas then you are in for a real treat because Grande Communications is one of the best internet service providers around in the region since 1999. Grande Communications serves major cities such as Austin, Corpus Christi, San Antonio, Dallas, Midland/Odessa, Waco and Temple, so you can rest assured it truly is a good ISP when it comes to quality services. But all talk without facts is useless so let us tell you of the reasons why we believe you should put your trust in Grande Communications:
Why Opt For Grande Communications’ Services?
1. 30-Day Money-Back Guarantee
Money can be tight and it certainly does not grow on trees! So what do you do when you get trapped into a contract with a not-so-great internet service provider, you stick it out and survive with whatever you are getting. Why? Because if you terminate your contract you might have to pay a hefty early termination fee.
With Grande Communications you can sign up for Grande internet for a month and if you are not satisfied then you are free to switch to another provider while also getting back your money. The fact that Grande Communications even offers this feature is a testament to the quality of and confidence in its services.
2. No Contracts!
That’s right. As discussed above you can get trapped into your internet service provider subscription, but with Grande Communications you will be free of any worries as you do not need to sign any contracts.
3. Fiber Optic
Grande Communications is able to provide high-speed internet thanks to its Fiber Optic network. This network is very well maintained and if you subscribe to the 1 Gig internet packages you will be entitled to FTTH (Fiber-to-the-home) network. Fiber Optic is great because it allows for fast internet as well as symmetrical download and upload speeds. In most internet packages the upload speed will be significantly lesser than the download speed but this is not the case of Grande internet.
4. Customer Oriented
Grande hires local Texans as their employees. This means not only are their employees motivated to serve their very own state the best internet, but as Texans themselves they are able to stay in touch with what consumers are looking for. This then allows Grande to fine-tune its offers and subscriptions according to changing consumer needs and desires.
5. Grande Communications Keeps Its Word
Many internet service providers promise one speed and deliver another. However, Grande Communications internet is not like the rest as they deliver the speeds they promise you when you sign up with them.
Please also note that if you ever think your internet speed is slower than what you should be getting, it would be a good idea to carry out an internet speed test. There are multiple internet speed testing sites that you can use for free online. As a customer, you pay for your services so make sure to get the bang for your buck.
6. High-Quality Modem and Router
ISPs tend to have a standard router and modem that they provide for you. And more often than not this equipment can be faulty, older or not well installed. This in turn can affect the quality of your internet and Wi-Fi adversely which leads to slow streaming and a lot of buffering.
Imagine you are watching the season finale of a great show like The Witcher and now you have to watch it in either low quality or exercise a good deal of patience to deal with the buffering. In the meantime, your friends who have finished watching the season finale are discussing the episode’s events and giving away spoilers thereby ruining your much-anticipated episode.
But in true spirit Grande Communications is grand as it punches above its competitors to provide a 2-in-1 standard modem and router that is DOCSIS 3.0 compatible which means you can enjoy better internet speeds and quickly and easily upload as well as download files.
Plus did you know that if you sign up for the 1 Gig internet package you get a 3-in-1 modem, router and phone modem which is DOCSIS 3.1 compatible? As of now the DOCSIS 3.1 standard is the latest technology out there. So now you do not need to stress about your voice and video breaking off in the middle of a conference call while someone else decides to watch a video in HD or upload a heavy file.
*Please keep in mind that you may incur additional costs when using the Grande Communications network standard modem and router. But the minimal additional fees are worth it when you consider the peace of mind you will get using the best tech out there.
7. Whole-Home Wi-Fi
Grande Communications is not just committed to providing you with a good modem and router for the best internet speeds and coverage, it goes the extra mile by providing Whole Home Wi-Fi. How you ask? For the small amount of $9.95 per month Grande Communications will provide you with Amazon’s Eero device. You will get one base Eero and one beacon Eero.
You can then place these in your home to extend the reach of your Wi-Fi coverage. Now family members and visitors will not be able to complain about the Wi-Fi not reaching that guest room in the corner. In addition to this you can now focus on your work in the comfort and silence of your own bedroom rather than sitting in the kitchen or the lounge near your modem and router.
8. Eero Secure+
For an additional $9.99 a month you can get Eero Secure+ which will help up your security game as you will be better protected against malware and viruses. The Eero Secure+ will also filter content for you as well as block those annoying ads while employing a VPN that is sure to keep you safe. Given the insufficient scrutiny of public surveillance carried out by states and companies the VPN feature is a real bonus as it can hide your IP address and encrypts your data.
9. Easy to Read Bills
Sometimes internet service providers can provide you with bills that are complicated to read and understand as to where your money is going. You might be getting charged for something without even being aware of it. Grande Communications does not try to hide any costs in the fine print and makes easy-to-understand bills because they want the best for their customers as opposed to just plain profit.
10. Grande Lifeline Program
Grande understands that not everyone has a stable middle-class income which is why Grande Communications is proud to have a lifeline program that allows for cheaper rates for home phone services. The need to stay connected is crucial which is why Grande provides unlimited calling within the US for low-income households.
11. Reachable Through Multiple Channels
Sometimes it can be hard to get a hold of your ISP but with Grande Communications that is not the case since they have multiple avenues by which you can reach out to them and receive a response. What are these multiple avenues you ask? Good question; let’s dive into the ways you can connect to Grande customer service:
- Phone Number
You can call 1-844-381-0817 to talk to a Grande Communications customer service representative who can help you with multiple issues from paying your bill to a problematic internet connection. Grande Communications understands your life is busy and that any problems you face could severely affect your education and work.
You could be in the middle of giving a timed test or you might be giving a presentation over a video call when your internet suddenly decides to act up. Rather than panicking you know you can call Grande’s customer agent to quickly figure out the issue.
Reach out to Grande Communications with any concerns or problems you have via email if you find calling tedious. While some places take days or hours to reply to an email, Grande Communications prides itself on quick responses.
- Twitter Account
Grande Communications has its own official Twitter account. It uses this to not only keep you posted on any new features and packages being offered but also to check any complaints you might have against them. Just tag the Grande Communications account in your tweet with your issue briefly explained and Grande will be sure to get back to you.
- Facebook Account
With so many people on Facebook it is no surprise that Grande Communications also has an official Facebook page. Like their Twitter page, the Grande Facebook page posts about any changes or improvements to their services in the form of written posts or videos. You can then comment on these posts as well as message the Facebook page for quick response.
- YouTube Account
Grande Communications also has a YouTube account which should come as little to no surprise given that a TV subscription to Grande means you get access to tons of channels and On Demand titles. You can check out the Grande YouTube account to see what’s new in terms of movies, shows and the channel lineup.
- Live Chat
One of the most useful options of contacting a Grande customer service agent is through the Live Chat. This Live Chat is especially helpful if you are currently at work or prefer not to talk on the phone.
12. Punctual Customer Service
Sure you can reach out to Grande in multiple ways, but there are some issues that you just might not be able to fix over the phone. In such cases you may need to call a technician from Grande Communications to your home.
It can be very frustrating, however, when technicians show up late. After all time is of the essence; you are busy and have things to do too. Grande Communications understand this which is why their technicians are extremely punctual and if they fail to arrive on time you receive a $20 credit. Nothing better than punctuality or a good discount right?
13. MyGrande Account
Did you know that you can use the Grande Communications login page to sign into your MyGrande account? Once you sign in you get access to more convenience than ever before especially when it comes to paying your bills. Rather than using snail mail you can quickly log in to your account and make payments.
Apart from paying your bills you can also download the MyGrande app on your phone, update your account details anytime, check when the technician will arrive and watch TV on-the-go. Now you do not need to miss your show because your partner wants to watch the game since you can use the MyGrande app to stream your channel lineup and On Demand titles.
14. 24/7 Customer Service
We have been going on and on about Grande Communications customer service, haven’t we? But it really is just that good! With Grande you have local customer service agents who can respond to your queries any time of the day during the entire week.
15. Grande Customer Portal
The Grande customer portal can be set as the default page of your browser. Through it you can stay up to date with the world by getting the latest news, movie reviews, gaming reviews, information about current financial and business trends as well as the weather forecast.
Grande Internet Packages
Now that we have discussed the benefits of signing up for Grande Communications you should probably also learn about their awesome packages. Grande offers 3 different internet packages so you can choose the one that best caters to your needs:
|Internet Package||Price *||Download Speed||Upload Speed||Data Caps||Most Suitable For:|
|Grande 300 Mbps Internet||$35.99||Up to 300 Mbps||Up to 20 Mbps||No data caps||This package can support many users simultaneously, allowing for fairly fast streaming, downloading and uploading and gaming.|
|Grande 600 Mbps Internet||$49.99||Up to 600 Mbps||Up to 35 Mbps||No data caps||This package enables you to extremely quickly download and upload files in mere seconds as well as stream HD videos and engage in 4K-quality gaming.|
|Grande Gig Internet||$69.99||Up to 940 Mbps||Up to 50 Mbps||No data caps||This package can support everything the Grande 600 Mbps offers with even better speeds.
With this connection multiple users can simultaneously enjoy high quality internet.
You can even use multiple smart home devices and not worry about it affecting your movie nights or work conference calls.
*Please note that the prices listed above are for 24-month packages.
All in All…
Grande Communications is an excellent internet service provider that has been delivering quality services since 1999. If you live in the state of Texas and want to serve your local community then this is the best option for you.
Grande Communications is not only reliable, but hires local Texans which means they have an edge over their competitors when it comes to understanding what Texans are looking for in terms of their internet quality and entertainment preferences. Head to BuyTVInternetPhone to check out more of the great internet + TV or internet + TV + phone bundles that Grande Communications has to offer. So what are you waiting for? Subscribe to the best of the best.
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