There is no place to ask or be transferred to. The only place to ask about your bill is to ask at the phone number on your bill.
How do I get rid of Xfinity?
When you call the non-stop-stop-shop for TV, internet, or phone service, you can say “I wanna cancel,” and they will take you off their list.
How do I get rid of Xfinity TV?
You can also cancel Xfinity TV service by filling out an online cancellation form (but you’ll still speak to a representative), or call Retention at 1-800-XFINITY to cancel your service.
Can I delete my Xfinity account?
If you want to completely delete your Comcast account (or Xfinity), then you should call their customer service at 1-800-Xfinity or 1-800-Comcast and explain to them that you want to delete your account.