Restart your computer. While the Mac is restarting, press and hold the Command + R keys until you see the Apple logo. Go to the Apple Menu at the top and click Utilities. Then click Terminal. Type “resetpassword” in the terminal window. Then hit Enter. Type your password, and a hint.
Why can’t I log in on my computer?
If you are experiencing issues with logging in to your account, please clear the Safari browser cache and try logging in again. If you are still experiencing issues, please contact our Support Department.
Why do I need to authenticate my Apple ID if I’m only using the device?
Apple 2-factor authentication is for you to use when you log into an Apple device. After logging in you will need to enter a verification code from Apple’s website.
I cannot find my iOS devices listed under My Devices. Why not?
Your iOS device may have been reported as lost or stolen and then remotely erased after being blocked by Find My iPhone. If this happens, locate your lost or stolen iOS device on icloud.com using another iOS device or Mac computer that isn’t blocked or contacted us by clicking here. Reasons, why your device might be blocked, include: Two-factor authentication is enabled on your Apple ID and the verification code wasn’t entered when Find My iPhone tried to automatically erase your device.
How do I recover my administrator account on Mac?
You can easily regain access to your admin account by restarting your Mac and running the Setup Assistant program. It will run in root mode, allowing you to create a new admin account.
What happens if you forget your Mac password?
If you forget your Mac password, click the question mark next to the password field, then scroll down and select “reset using your Apple ID.”Then, type in an Apple ID and password then hit Next.
How do I find my Mac account?
Open the Finder and type home. The Home folder icon should appear. The house symbol shows the account name.
How do I reinstall my Mac if I forgot my password?
If you have forgotten your password, you need to follow the steps listed in “How do I reinstall my Mac if I forgot my password?”.
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