Go to your account and click on the order that you would like to request a refund for. Click on the Refunds section. Click on the Request a Refund button.
How long does a Shpock refund take?
They may take up to four weeks to process the refund. If you do not receive your refund after four weeks, please contact the Shpock support.
What to do if you get scammed on Shpock?
You cannot claim the item on Shpock. If that has happened, please make sure that you inform the police department in your area. Please do not post in the comment section here or any other comment section online.
Do you get refunded buyer protection on Shpock?
If you think the seller is not following the instructions in the listing, you are protected by buyer protections.
Who pays for returns on Shpock?
When returning items, there is a transaction fee of 1% paid to the Stripe service. So, as you can see, the more items you return, the cheaper you will be to return them, and as a result, you will earn more return credits.
Can I cancel a Shpock purchase?
Shpock does not provide any customer service, so you will have to work things out with the seller. The seller may or may not accept a return of the item, so it’s best to try and work it out before asking for a refund. If the seller doesn’t accept the return, then you can contact Shpock and ask them to help you process a refund.
Can I cancel a deal on Shpock?
You can cancel an item you have purchased. If the item has not been shipped yet, you can contact the seller to cancel the contract. If the item has been shipped, you can return the item to the seller and receive a refund.
Are you protected on Shpock?
It’s a return policy, but you are not responsible for the damage or missing items.
Do you have to accept returns on Shpock?
Shpock does not require sellers to accept returns, but most do because it builds trust and credibility with buyers. In addition, they offer a way to resolve disputes.
Does Shpock hold money?
Since Shpock does not hold money on behalf of users, if a user gets money, they are the owner of the money.
How do I cancel a sold item on Shpock?
You can cancel a sale by clicking on the My Sales link on the left side of the screen. Pick the sale that you want to cancel and click cancel. You’ll then be asked to confirm you want to cancel the sale.
How does Shpock make money?
Shpock earns its money via a commission of the sales price when users decide to sell an item through the app.
Is selling on Shpock worth it?
Selling on Shpock can be a profitable way to sell unwanted items, because there is a large user base for the platform and the app is free to use.
How do you get your money when selling online?
When selling things online, you can use PayPal for your money or use a service like Square which does the same thing but allows you to accept credit card payments directly on your website.
How much is Shpock worth?
Shpock has not disclosed the value of the company but it is believed to be worth around $250 million. The company has been downloaded over 25 million times and it is available in over 30 countries.
How do I cancel my Shpock account?
To cancel your account, please log in to your account and go to “Settings” then click on “Delete Account” then enter your password and click on “Delete Account” again.
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